What is an eSIM?
An eSIM is a digital SIM card embedded directly into your smartphone or other mobile devices. It serves as an alternative to the traditional physical SIM card, eliminating the need for a removable chip. You can conveniently buy an eSIM online or through an app – you don’t need to visit a store for that.
Which devices are compatible with SimAbove eSIM?
The SimAbove eSIM is compatible with over 100 devices, including popular smartphones, tablets, and laptops.
Plus, the list of eSIM-compatible devices is ever-growing as newer devices are increasingly designed to support eSIM technology.
How to buy an eSIM?
To buy an eSIM online, choose the country or region and the data plan that best fits your needs. Next, complete the payment. Last, we’ll swiftly send your eSIM as a convenient QR code to your email in just minutes.
Have you deleted or lost your eSIM QR code?
What is the best time to set up eSIM?
The best time to set up an eSIM is just before you leave or once you arrive at your destination.
We recommend you do the installation shortly before the trip. So, you don’t have to rely on finding WiFi at your destination.
Remember, you’ll need WiFi access to complete the setup process.
How to set up eSIM on a phone?
Setting up an eSIM on a phone is simple. Here’s how:
After your purchase, check your email for the QR code we sent you. You can either print it or open it on your computer.
On your phone, go to Settings > Mobile/Cellular Data > Add Data Plan.
Scan the QR code. Your phone will ask you to name your new data plan.
You can now switch between the SimAbove eSIM data plan and your existing provider’s plan.
Remember, the SimAbove eSIM plan activates only when you reach your destination. Once you’ve arrived, go to your phone settings and enable data roaming for your eSIM, then activate the SimAbove plan in the phone settings.
For more help, check your phone’s user manual or the setup guide included with your SimAbove eSIM.
Do I need to enable data roaming for my eSIM to work effectively?
Yes, you should enable data roaming on your device to ensure your eSIM works.
However, make sure to activate roaming specifically for your eSIM, not your primary SIM, to avoid any unintended charges.
What internet speeds can I expect when using the SimAbove eSIM?
With the SimAbove eSIM, you can enjoy internet speeds comparable to what a local SIM card can offer, including access to 4G, LTE, and even 5G networks where available.
However, please keep in mind that your device might experience reduced speeds in remote locations or areas with limited network coverage. Rest assured, our eSIM aims to provide you with the best connectivity possible wherever you are.
Can I keep my WhatsApp number with an eSIM?
Yes, you can keep using your WhatsApp number when using an eSIM.
Simply set up your eSIM, and you can continue using WhatsApp just as you always have, without any disruptions. Enjoy the convenience and peace of mind knowing that all your important connections remain intact.
When does the countdown for my eSIM data plan start?
Your data plan begins counting down from the moment you activate data roaming on your phone (and the eSIM connects to the mobile network), not from when you install the eSIM.
Typically, this means your plan will start once you arrive at your destination and activate roaming, ensuring you make the most of your data during your travels.
Can I get a refund from SimAbove?
At SimAbove, we understand that plans can change unexpectedly, and we offer refund options to accommodate these situations.
- You may request a refund if you purchased the eSIM without confirming its compatibility with your device.
- Or, if your travel plans have changed, and you no longer need the eSIM.
- In the rare case that you experience connectivity issues with our eSIM, we are also prepared to offer a full or partial refund.
Once approved, refunds are processed back to the original payment method and may take up to 10 business days to reflect. For comprehensive details, please refer to our Refund Policy, which outlines all terms and conditions.
Can I use my SIM card and eSIM at the same time?
Yes, if you have an iPhone or one of the latest Android phones, you can conveniently use both your traditional SIM card and the SimAbove eSIM simultaneously. We recommend using your SIM card for calls and SMS while reserving the SimAbove eSIM for your internet needs.
Just be cautious—keeping your SIM card active may lead to roaming charges from your network provider for any incoming or outgoing calls and messages.
How to remove an eSIM from my phone?
To remove an eSIM, simply head to your phone’s SIM card manager to initiate the deletion process. Rest assured, your data plan will automatically stop once it ends, preventing any additional charges from being incurred.
Do you have to remove an eSIM? No, there’s no need to delete the eSIM once you’ve completed your data usage.
How can I check my remaining data balance?
Can I use SimAbove eSIM for mobile hotspot?
Absolutely! SimAbove eSIMs support mobile hotspot functionality.
Thanks to that you to easily share your internet connection with other devices.